UpdatingYourManagerAuthor:AnthonyKerwickContributors:RobKoczkar,PaulMeehanbcMarch1998Copyright©1998Bain&Company,Inc.2updatingyourmanagerUpdatingYourManagerbcCopyright©1998Bain&Company,Inc.UpdatingYourManager•Focusofeffectivemeetings•Objectivesofanupdate•Effectiveupdates:ProcessFlow•Do’sanddon'tsAgenda3updatingyourmanagerUpdatingYourManagerbcCopyright©1998Bain&Company,Inc.UpdatingYourManager•Highlightrangeofkeycontentareasofeffectiveupdates•Provideguidelinesonhowtostructureaneffectiveupdate•GiveadviceonthecontentandmessagesinaneffectiveupdateModuleObjective4updatingyourmanagerUpdatingYourManagerbcCopyright©1998Bain&Company,Inc.UpdatingYourManagerPlantheworkDotheworkAssesstheimplicationsCommunicatetheanswerDocumenttheworkManagerupdatesareafundamentalstepintheBainmanufacturingprocess.•Teamprocessskills•BRAVA•Coreconcepts•Businessresearchskills•Baincomputingandmobilecomputing•ExcelandPowerPointtraining•Marketresearch•Coreconcepts•Updatingyourmanager•Caseteamfilemanagement•BRAVABainManufacturingProcess5updatingyourmanagerUpdatingYourManagerbcCopyright©1998Bain&Company,Inc.UpdatingYourManagerFocusofEffectiveUpdates•Receivedirectfeedbackandinputfromyourmanager–yourhypothesis–youranalysis–yourdataandmethodology•Ensurethatyourprioritizationfitsinwiththeoverallworkplan•Communicateclientperspectives•Callattentiontocriticalincidentsandclientissues•Roleplayclientmeetingsandotherinteractions•Communicateyourwork’splaceincontextofoverallproject•Givefeedbackto/receivefeedbackfromtherestoftheteam•Brainstormideas,problemsolve•Raiseandresolveteam-relatedissuesManagerUpdates-fromface-to-facetovoicemail-provideopportunitiesfortwowaycommunicationrelatingtovalueaddition,client,andtheteam.Valueaddition/analysisClientTeamUpdatecontent6updatingyourmanagerUpdatingYourManagerbcCopyright©1998Bain&Company,Inc.UpdatingYourManager•Agreeinadvanceonmanager’sdegreeofinvolvementintheworkplan–whatisthebesttimetoupdateroutinely?–atwhatpointscanmanageraddthegre...
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